I have been getting my 2005 Mini "S" serviced at Pacific Motorsports for the two years I have been back in Portland. Mark, Matthew and Julie are always unfailingly helpful and courteous. For example, if Matt is working on my car and wants to show me a needed repair for it, he will take me into the shop area, where my car is, to show me exactly what he is talking about, if I am not understanding what he is trying to explain to me. The PM crew goes the "extra mile", I never feel rushed and the estimates are always spot-on, they all really know their cars. I highly recommend trusting your Mini or BMW into their more than capable hands.Wayne Pierce