5

I have been getting my 2005 Mini "S" serviced at Pacific Motorsports for the two years I have been back in Portland. Mark, Matthew and Julie are always unfailingly helpful and courteous. For example, if Matt is working on my car and wants to show me a needed repair for it, he will take me into the shop area, where my car is, to show me exactly what he is talking about, if I am not understanding what he is trying to explain to me. The PM crew goes the "extra mile", I never feel rushed and the estimates are always spot-on, they all really know their cars. I highly recommend trusting your Mini or BMW into their more than capable hands.Wayne Pierce

5

Knowledgeable user friendly organization that was a pleasure to deal with.

5

Great to get so much done on such short notice! All in a day!!

5

Really nice guys, great work always

5

Customer service exceeded my expectations. Pete seems to be very in tune with what's going on and on top of things. When I was shopping around for where to take my car, I did some research and emailed 9 different BMW specialty shops in the Portland Vancouver area. I sent the same request to all 9 shops on a sunday afternoon. Monday morning Pete had let me know he would get back to me by the end of the day and sure enough he answered all my questions just as expected. NONE of the other 8 shops EVER got back to me... it has been 2 months since I sent those emails.My transmission issue was bothersome and I was worried about taking big, unnecessary steps to fix it. I very much liked Pete's approach of sneaking up on the problem. I come from a small town where you can generally trust your mechanic and I am happy to say I have finally found such a shop in Portland.I will definitely be bringing my car back to Pacific Motorsports.

5

Perfect service once again!

5

Friendly and knowledgable staff. This alternative to the big dealerships provides as good/bettter than service at considerably lower cost. When there are customer concerns, PMS owner Mark goes "above and beyond" to resolve them. Happy customer (with 3 BMWs of varying age) since 2006

5

Very positive experience. Very friendly, informative, and accommodating. Passionate about what they do and the cars they work on. I am pleased with service and will continue to go back.

5

The service came right on time and on my budget. The staff was very professional, friendly & nice giving me the best client service possible. All had very friendly attitude's gave me great advice which was greatly appreciated. Thanks so much.

5

Thanks for your work on my 330xi, and for taking the time for my questions! Excellent all around.

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