Took my 2007 335i in for an oil service, full front brake replacement, alignment, and to replace a cool pack and single spark plug on my car, as it was misfiring on one cylinder when tuned aggressively. Mark and Phil were so on board with troubleshooting this issue, which Portland BMW would never have done without a fight. They would have suggested some overkill solution, which I know from experience. I also got the power steering flushed on their web special for a great price. As always, and consistent with the opinion of many enthusiasts who trust Pac Mo with their cars, everything about my experience was great. When I buy an older convertible for a fun summer car I will take it to them, too.