Excellent service! I also posted on YELP. For a woman, I found having Maiya at the front desk and her experience as a mechanic as well, really lended credibility to your business. I so appreciated that she explained in plain English what needed to be done and why, as well as categorized the importance (due to some financial constraints) this was truly helpful. The service my BMW X5 did received was top of the line as well as professionally done. I highly recommend your business to other BMW owners (I have a Z3 as well) and NEVER take them to the dealer!