Michael and Chris are amazing. They communicated every step of the way, dealt with my warranty company, and were professional and courteous the entire time. Their technicians are extremely knowledgeable about German cars. I'm not sure if I've ever received better service from a mechanic. They even hand washed my car and vacuumed the inside too. Looks better than when I bought it. The overall quote/price was very reasonable as well. Seriously, if you have a BMW, go with these guys! Edit: I just checked my engine bay and it appears that along with the normal repairs, they also fixed a couple of minor things all without charging me a dime. Now THAT'S service. They went above and beyond.
We believe in thorough and transparent communication and thank you so much for your enthusiastic endorsement of our approach to BMW service.
- Pacific Motorsports